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a ) Over 4 3 , 0 0 0 students graduate from NZ universities each year. Graduates work for 4 0 years on average until

a) Over 43,000 students graduate from NZ universities each year. Graduates work for 40 years on average until retirement.



How many graduates will be employed in 2050? Explain the assumptions that are used in your solution.



b) You are waiting in a line of 15 customers at a Starbucks and observe that there is only one server, who serves 1 customer per minute.



- How long would it take to get your coffee?

- You go to Starbucks the next day and observe that one server is added. The two servers (working together) can now serve 2 customers per minute. How long it would take to get your coffee if you are in a line of 20 customers?



c) The New Zealand Heart Foundation plans to install a free blood pressure testing booth in Aotea Centre. Previous experience indicates that, on average, people arrive every six minutes with a standard deviation of two minutes. Blood pressure measurements take five minutes on average with a standard deviation of four minutes as the variety of people arriving requires different procedures.



The Heart Foundation management wishes to examine several queue-operating characteristics.



- What is the average number of persons that can be expected to be in line?

- What is the average amount of time that a person can expect to spend in line?

- On average, how much time will it take to measure a person's blood pressure, including waiting time?

- On the weekends, the arrival rate can be expected to decrease to nearly 7.5 persons per hour. What effect will this have on the average waiting time?


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