A payer may delay or deny payment because of inaccurate or missing information in a submitted claim. Many contracts require payment within a specified period of time (e.g., 30 days) from submission of a clean claim. Create an 8- to 10-slide Microsoft PowerPoint presentation that summarizes how providers of healthcare services can avoid submitting claims that may be rejected. In addition, address the following scenario:

COVID-19 has created challenges for providers. It does not help to blame payers because it is a new world for them, too. The new reality includes a remote workforce and dealing with the uncertainties surrounding payment for an unprecedented volume of telehealth services. What actions can the revenue cycle teams take to refine denial management process to protect their organizations financial health?

Include voice-over speaker notes for the slides in the PowerPoint file.