a. Planning is one of the four functions of business, and one of the most important elements for leaders at all management levels. Describe the elements of an effective plan. What are the benefits of having a plan and what are some obstacles that can arise in planning? Explain why managers at all levels need to plan. b. Identify a decision you made using one of the techniques explained in Chapter 5. Describe how you have applied the decision-making process. c. Review the 7-Step Decision-Making Process included in the lesson. Identify one step of the process that you could improve upon. What two specific strategies could you use to improve your decision-making related to the step identified