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A product manager has conducted a customer satisfaction survey of 30 customers on a scale of 1 to 5. The survey data is shown below.

  1. A product manager has conducted a customer satisfaction survey of

30 customers on a scale of 1 to 5. The survey data is shown below. Calculate the mean and standard deviation of the survey and plot a histogram of the data. Does the distribution approximate Normal?

Customer Satisfaction rating
1 4
2 3
3 2
4 5
5 5
6 2
7 1
8 4
9 3
10 4
11 4
12 5
13 3
14 3
15 2
16 1
17 5
18 3
19 4
20 3
21 4
22 2
23 4
24 4
25 3
26 3
27 3
28 2
29 2
30 3

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