A professor decides to post the syllabus on the universitys web-based site. She emails all her students prior to the start of the course, saying, Your syllabus is available on our online learning management system. I will not be providing a copy to you. Students come to the first class and ask why they are not receiving a syllabus. This question represents what aspect of the communication model?

	a.	message
	b.	noise
	c.	feedback
	d.	medium

Enrica is a career counselor in a universitys career development office. She is making recommendations to a student in a career planning session related to improving the quality of the students conversation. Which piece of advice should be deleted from Enricas list?

	a.	Ask questions.
	b.	Use eye contact and smile.
	c.	Be receptive to new ideas.
	d.	Speak more than the receiver.