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A project manager is working on a time and materials (F&M) project using a hybrid approach. The milestones and outcomes are defined for the first
A project manager is working on a time and materials (F&M) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes: What should the project manager do first? Document the information in the meeting minutes and share it with the project stakeholders. Finish the current monthly release as it was planned and replan for the future months: Draft a contract change with the desired scope changes and send it to the client for approval. Forward the client's request to management as a change request to get formal approval
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