A prospective tenant who has never rented a property before has contacted your office to enquire about a property they have seen advertised online. The property is on the Gold Coast, Queensland Australia. What might you need to ask them to help you assess their suitability for the property? Give three examples of questions or information you would seek, and three examples of questions or information you should not request by law.

The tenant has asked you about entry costs. They particularly want to know about:

• bond payments
• rent in advance
• rent arrears
• condition reports
• any other fees they can be charged when they rent a property
• what information they need to receive before they begin a tenancy.

Briefly explain what you would say to the tenant.