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A purchasing and supply chain performance measurement and management system should directly support corporate goals and objectives. A measurement system that directs behavior and activity

A purchasing and supply chain performance measurement and management system should directly support corporate goals and objectives. A measurement system that directs behavior and activity away from those goals and objectives is counterproductive and can cause greater harm than good.

  1. Effective performance measurement systems have certain characteristics. Select three characteristics and discuss why a measure should possess that characteristic.
  2. Why is it sometimes advantageous to benchmark performance against a non-competitor?


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