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A QT convenience store has a small adjacent parking lot that has ten parking spaces reserved for the store s customers. During store hours, cars

A QT convenience store has a small adjacent parking lot that has ten
parking spaces reserved for the stores customers. During store hours, cars enter the lot and
(try to) use one of the spaces at a mean rate of 20 per hour. There is another convenience store
down the road, so customers that arrive and find the lot full will go to this other convenience
store. The following table provides Pn for n =0,1,...,10 where n is the number of cars in
parking spots at the QT:

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