A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information Customer service training Discounting room rates due to poor customer service Correcting charges to customer invoices Total $40,000 20,000 16,000 8,000 $84,000 Sales are $750,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Due to rounding there may be difference of 0.1 Cost of Quality Report Quality Cost Percent of Total Percent of Quality Cost Classification: Quality Cost Total Sales Prevention % % Appraisal Internal failure External failure Totals % Previous Next