A quality control activity analysis indicated the following four activity costs of a hotel.

Verifying credit card information	$230,400
Customer service training	153,600
Discounting room rates due to poor customer service	307,200
Correcting charges to customer invoices	76,800
Total	$768,000

Sales are $6,400,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.

			Cost of Quality Report
Quality Cost Classification	Quality Cost		Percent of Total Quality Cost				Percent of Total Sales
Prevention				%				%
Appraisal
Internal failure
External failure
Totals				%				%