Question
A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information 100,100 Customer service training 400,400 Discounting room
A quality control activity analysis indicated the following four activity costs of a hotel.
| Verifying credit card information | 100,100 |
| Customer service training | 400,400 |
| Discounting room rates due to poor customer service | 300,300 |
| Correcting charges to customer invoices | 200,200 |
| Total | $1,001,000 |
Sales are $7,700,000 for the year. Prepare a cost of quality report.
Present percentage values to one decimal place.
| Cost of Quality Report | |||
| Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
| Prevention | $ | % | % |
| Appraisal | $ | % | % |
| Internal Failure | $ | % | % |
| External Failure | $ | % | % |
| Total | $ | % | % |
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access with AI-Powered Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started
Fundamentals of Advanced Accounting
Authors: Joe Ben Hoyle, Thomas Schaefer, Timothy Doupnik
7th edition
1259722635, 978-1259722639
