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A quality control activity analysis indicated the following four activity costs of a hotel. 148,200 Verifying credit card information 296,400 Customer service training 74,100 Discounting
A quality control activity analysis indicated the following four activity costs of a hotel. 148,200 Verifying credit card information 296,400 Customer service training 74,100 Discounting room rates due to poor customer service Correcting charges to customer invoices 222,300 Total $741,000 Sales are $5,700,000 for the year. Prepare a cost of quality report. Present percentage values to one decimal place. Cost of Quality Report Percent of Total Quality Cost Percent of Total Sales Quality Cost Quality Cost Classification Prevention Appraisal Internal Failure External Failure Total
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