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A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $33,800 Processing lost customer reservations 67,600 Rework
A quality control activity analysis indicated the following four activity costs of a hotel:
Inspecting cleanliness of rooms | $33,800 |
Processing lost customer reservations | 67,600 |
Rework incorrectly prepared room service meal | 50,700 |
Employee training | 16,900 |
Total | $169,000 |
Sales are $1,300,000. Prepare a cost of quality report. Round percent of sales to one decimal place.
Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
Prevention | |||
Appraisal | |||
Internal failure | |||
External failure | |||
Total |
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