Answered step by step
Verified Expert Solution
Question
1 Approved Answer
A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $40,000 Customer service training 20,000 Discounting room
A quality control activity analysis indicated the following four activity costs of a hotel.
Verifying credit card information | $40,000 |
Customer service training | 20,000 |
Discounting room rates due to poor customer service | 16,050 |
Reprinting customer invoices due to errors detected before given to customer | 8,000 |
Total | $84,050 |
Sales are $750,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.
Cost of Quality Report | ||||||||||
Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales | |||||||
Prevention | $ | % | % | |||||||
Appraisal | % | % | ||||||||
External Failure | % | % | ||||||||
Internal Failure | % | % | ||||||||
$ | % | % |
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started