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A quality guru who emphasized that the costs of poor quality far outweigh the cost of preventing poor quality is Question 16 options: Armand V.
A quality "guru" who emphasized that the costs of poor quality far outweigh the cost of preventing poor quality is Question 16 options: Armand V. Feigenbaum W.E. Deming Phillip Crosby Joseph Juran
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Marketing In The Hospitality Industry
Authors: Ronald A Nykiel
5th Edition
0866123555, 9780866123556
