A Questions of Ethics - The IDDR Approach and Identity Theft.

Heesham Broussard obtained counterfeit money instruments. To distribute them, he used account information and numbers on comprised FedEx accounts procured from hackers. Text messages from Broussard indicated that he had participated previously in a similar scam and that he knew the packages would be delivered only if the FedEx accounts were "good." For his use of the accounts, Broussard was charged with identity theft. In defense, he argued that the government could not prove he knew the misappropriate accounts belonged to real persons or businesses. [United States v. Brossard, 675 Fed.Appx. 454 (5th Cir. 2017)] (See Cyber Crime.)

Question:

Assuming that FedEx knew its customers' accounts information had been comprised, use the IDDR approach to consider whether the company had an ethical obligation to take steps to protect those customers from theft.