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A recent analysis at a FroyoIYkYk...by the store manager indicates that, during operating hours, there are 4 5 customers arriving every hour, with a standard
A recent analysis at a FroyoIYkYk...by the store manager indicates that, during operating
hours, there are customers arriving every hour, with a standard deviation of interarrival
times of minutes. This arrival pattern is consistent throughout the day. The checkout is
currently operated by one employee, who needs on average minutes to check out a
customer. The standard deviation of this checkout time is minutes, primarily because
of customers buying different numbers of toppings and customizations.
If you assume that every customer buys at least one item ie has to go to check out what is the
average time a customer has to wait in line before being served by the checkout employee?
What if the processing time decreased by seconds?
What if the standard deviation of processing time decreased to minutes?
What is the total time a customer spends in line and at the checkout counter being served?
What is the average number of customers who are in the system ie either waiting or being
served
The manager decides that the waiting time is way too long and hires more checkout clerks, for a
total of What is the waiting time in the line, before being served in this new situation?
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