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A retail chain is trying to design a payment kiosk, for national rollout. Two designs are being considered: Design A: A pooled system with two
A retail chain is trying to design a payment kiosk, for national rollout. Two designs are being considered:
Design A: A pooled system with two human servers each server provides exponentiallydistributed service at the rate of customershour Customers are expected to join the system in a Poisson process at the rate of hour
Design B: A single robotic server that provides constant duration service at the rate of customershour Customers are expected to join the system in a Poisson process at the rate of hour
One of the designs results in a shorter average time in system. What is that shorter average time in system in hours Give your answer as a number only to four decimal place accuracy.
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