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A retailer's email marketing campaign promoted free shipping for a limited time. The campaign's performance metrics are listed below. Which of the following formulas would

A retailer's email marketing campaign promoted free shipping for a limited time. The campaign's performance metrics are listed below. Which of the following formulas would the retailer use to calculated the Click-to-Open (CTO) rate?
Emails were sent to 500 target recipients
Emails were not delivered to 20 recipients because their inboxes were full
Emails were not delivered to 10 recipients because the addresses were incorrect
200 recipients opened the email
100 recipients clicked on the call-to-action (CTA) in the email to visit the retailer's landing page
50 recipients performed the retailer's desired action, which was defined as a product purchase
a.
100/200
b.
50/100
c.
100/500
d.
200/500

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