Question
A sales rep at a store is helping a customer choose a computer After a brief conversation, he others her one that best meets her
A sales rep at a store is helping a customer choose a computer After a brief conversation, he others her one that best meets her functionality and price need, but she felt him she's had bad experiences with that brand's customer support. Which response is world be effecters select all that apply
a. Suggest she buy a low - cost service contract in case the computer has issues b. Remind her that he's an expert and wouldn't recommend a bud option c. Immediately recommended a more expensive brand, acknowledge thot its above her price range, but at least she wont worry about its quality d. call over his supervisor to offer a second opinion on the computer he recommended e. Acknowledge her past experience and ask what happened f. Reconfirm her needs and explain how this computer meets them
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