A school social worker, Emily, meets with Hailey, an adolescent referred to her by teachers because of their concern with Hailey's declining academic performance. Hailey is not legally required to meet with Emily, yet she amply demonstrates that she is not a voluntary client seeking service either. Indeed, it is not unusual in these circumstances for adolescents to view a referral to a social worker negatively, as a punishment for bad behavior. The challenge for social workers such as Emily is to empathically respond to Hailey's concerns at the same time as she conducts an assessment to determine what might account for Hailey's change in behavior. Hailey is fairly resistant to meeting with Emily and she feels that she is in trouble. She stated that she hasn't done anything wrong. The teacher expressed concern that Hailey has been quiet in class and that her grades haven't been doing so well. Hailey said that she is not failing class.

At the beginning of the session, it is necessary that Emily go over which aspects of informed consent with Hailey?

a. How the school addresses behavioral issues among students.

b. The school's attendance policy for students.

c. The reason Hailey was asked to see a school social worker, Emily's role, and confidentiality.

d. The number of students who actually use social work services on any given day.