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A service hotline has an average of 30 calls coming in every hour, and there are on average 4 callers in the queue. What would
A service hotline has an average of 30 calls coming in every hour, and there are on average 4 callers in the queue. What would be the average time a caller spends waiting for an agent to answer? Question 17 options: 7.5 minutes 120 seconds 8 minutes 120 minutes
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Planned Giving Management Marketing And Law
Authors: Ronald R. Jordan, Katelyn L. Quynn
3rd Edition
0471679798, 978-0471679790
