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A service process has an arrival rate of 27 jobs per hour. Each job on average takes 3.5 mins to service. The process has 3

A service process has an arrival rate of 27 jobs per hour. Each job on average takes 3.5 mins to service. The process has 3 servers. Arrivals follow a Poisson process and the service time is exponential. What is the average wait time in queue in minutes? Enter your answer to 2 decimal places

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