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A shop produces about 4 0 orders per week. Each order takes an average of one hour of shop resources, but most orders are shorter
A shop produces about orders per week. Each order takes an average of one hour of shop resources, but most orders are shorter and some are very long. Workers normally operate hours per week, but overtime is used in busy weeks; thus, in the long term the shop schedule averages hrs per week. The foreman has proposed giving priority to a key customer who has been complaining about long lead times. This customer accounts for percent of the orders. Estimate the effect on throughput time for the key customers and others if the priority system is implemented.
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