A short email providing an overview of the agency standards, ethical culture and business expectations to all staff members.

You will need to refer to the brief for more information on the agency standards, ethical culture requirements and business expectations

Read the following brief and answer the following questions: John Albert Rogers, with over 25 years' experience in the property and nance industry, established Albert Property and Finance Group in 1990 to offer a professional and totally comprehensive property service to those clients who wanted the benefits of dealing with one dependable point of contact through all facets of property transactions. Albert Property's mission is to provide continuous service of the highest quality in real estate. We have always fostered long-term business relationships by meeting clients' specic needs in ways that are individual, innovative, and commercially sound. - Property and Sales Advice - Market assessment and analysis - Rural property assessment - Development feasibility studies - Acquisition of development sites - Sales, purchase & leasing of residential, commercial and industrial properties - Property and asset management - Land & property auctions - Stock and station Albert Property and Finance Group has two central departments under its real estate division: The sales team The property management team The executive team has recently pushed for new processes across the entire organisation. This includes a signicant reshufe of the roles and a new hierarchical structure with clear responsibilities for each team. According to the new structure, each team will have its own administrative and reception staff to take calls and process papenrvork. All staff will be trained in new processes and procedures and must attend training and workshops during work hours. An email was sent out to all staff members advising them of their requirements and obligations under the new structure: ' Adhere to new procedures - More signicant commitment to ethical practice - Commitment to professional development, internal training and CPD requirements