A Six Sigma Black Belt utilized a diamond symbol in a Process Map she created for the process that was subject to her LSS project. By use of the diamond symbol she was showing a(n) a. Ending b. Beginning c. Decision d. Repair station QUESTION 5 Examples of Hidden Factory losses include all of the following except: a. warranty b. sorting c. management approval d. raw material e. none of the above QUESTION 6 Which of the following is NOT the type data used to capture the voice of customer? a. survey data b. focus group findings c. web-based data d. process data ne. one of the above QUESTION 7 A 5 step process averages 30 -minute transactions. Only 2 steps are value-added, taking 20 minutes to complete. There are 3 customers in the queue Click Save and Submit to save and submit. Click Save All Answers to save all answers