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A software company is anticipating increased demand for its products. However, management is concerned about their programmers' adequacy to meet the increased demand given the

A software company is anticipating increased demand for its products. However, management is concerned about
their programmers' adequacy to meet the increased demand given the history of workforce turnover (5 percent of the
programmers leave the company at the end of each month).
Rather than hiring new workers, management is contemplating enrolling some or all of their programmers in a monthlong intensive training program. After successfully completing the training program, a programmer would receive a
salary increase and sign a contract not to leave the company for at least 6 months. Successfully trained programmers
would therefore be immune from normal turnover and lay-offs.
Management believes that successful completion of the program would increase a programmers productivity by 20
percent and plans to implement a no-lay-off policy to encourage participation. However, only 90 percent of the
programmers are predicted to complete the training program successfully. Those who enroll in training but do not
complete the program successfully will return to the workforce at their pre-training skill level. (For simplicity, we
assume that they are not candidates for a normal turnover during their training month but are candidates for normal
turnover after the training month, and that they can enroll in the training program again later.)
The monthly demand for untrained programmers for the next six months is shown in the table below. If trained
programmers are available, their higher productivity allows management to satisfy demand with fewer programmers.
For example, the demand in January can be satisfied with 100 untrained programmers, or with 82 untrained and 15
trained programmers (since 82+1.20*15=100)

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