Question
A software company is interested in improving customer satisfaction rate from the 65% currently claimed. The company sponsored a survey of 110 customers and found
A software company is interested in improving customer satisfaction rate from the 65% currently claimed. The company sponsored a survey of 110 customers and found that 77 customers were satisfied.
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Metastability A Potential-Theoretic Approach
Authors: Anton Bovier, Frank Den Hollander
1st Edition
3319247778, 9783319247779
