A store manager of a large supermarket made a verbal offer to compensate a customer for a leg injury that required medical attention. Even though the store manager's offer is refused, he is seriously reprimanded by the vice president of the legal risk department. What was the vice president's most significant concern?

A)to pay as small a settlement as possible

B)to clarify the situation before entering negotiations

C)reaching a fair and acceptable outcome

D)negotiating could imperil risk insurance coverage