A study reveals the following steps in the assembly of a truss (small triangle of three small pieces within a large triangle of three larger pieces): Forklift delivers 2 4 pieces of pine from outside storage area (20 min). Bandsaw operator cuts six pieces to appropriate length (10 min). Assembler #1 gets three short pieces, bolts small triangle (5 min). Assembler #2 gets three long pieces, bolts large triangle (10 min). Assembler #3 gets one of each triangle and fastens into truss (20 min). Supervisor inspects complete truss and prepares for delivery (5 min). a. Complete a flow process chart of the operation. b. What are the %Idle time and production for an unbalanced, linear assembly line? c. Balance the assembly line using appropriate workstations. What are the %Idle time and production now?