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A supervisor in a large hardware store wants to encourage his older workers to seek out on - the - job training so they will

A supervisor in a large hardware store wants to encourage his older workers to seek out on-the-job training so they will keep themselves familiarized with new products. One way to do so is to build the sense of in these older workers.
Self-efficacy
Occupational reinforcements
Extrinsic motivation
Self-determination
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