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A system has 5 servers. Customers arrive at a rate of 6 per hour and service time is 20 minutes. What is the system utilization?

A system has 5 servers. Customers arrive at a rate of 6 per hour and service time is 20 minutes. What is the system utilization? Select one: a. 0.83 b. 0.50 c. 20 d. 0.40

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