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A team member is resistant to accepting correction and becomes defensive when provided with feedback. What is the constructive approach to handle this situation? Question
A team member is resistant to accepting correction and becomes defensive when provided with feedback. What is the constructive approach to handle this situation? Question 20 options: a) Threaten discipline for non-compliance. b) Use active listening, acknowledge their perspective, and work on finding common ground c) Increase the intensity of the criticism to break their resistance d) Avoid providing feedback to prevent conflict
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