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A tearful child tells you Ahmed is bad! Using active listening, what would be the best response? Don't call people bad. Ahmed wouldn't have stepped
A tearful child tells you "Ahmed is bad!" Using active listening, what would be the best response?
Don't call people bad.
Ahmed wouldn't have stepped on your painting if you hadn't left it on the floor.
I wonder if you're upset because Ahmed stepped on your painting.
It's ok you can make another painting.
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Project Management A Managerial Approach
Authors: Jack R. Meredith, Samuel J. Mantel,
7th Edition
470226218, 978-0470226216
