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A telephone call center uses four customer service representatives ( CSRs ) during the 8 : 3 0 a . m . to 9 :

A telephone call center uses four customer service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. time period. The standard service rate is 6.0 minutes per telephone call per CSR. Assuming a target labor utilization rate of 90 percent, how many calls can these four CSRs handle during this half-hour period? Round your answer to the nearest whole number.
callsA telephone call center uses four customer service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. time period. The standard service rate is
6.0 minutes per telephone call per CSR. Assuming a target labor utilization rate of 90 percent, how many calls can these four CSRs handle during this half-hour
period? Round your answer to the nearest whole number.
calls
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