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A telephone call center uses four customer service representatives ( CSRs ) during the 8 : 3 0 a . m . to 9 :
A telephone call center uses four customer service representatives CSRs during the : am to : am time period. The standard service rate is minutes per telephone call per CSR Assuming a target labor utilization rate of percent, how many calls can these four CSRs handle during this halfhour period? Round your answer to the nearest whole number.
callsA telephone call center uses four customer service representatives CSRs during the : am to : am time period. The standard service rate is
minutes per telephone call per CSR Assuming a target labor utilization rate of percent, how many calls can these four CSRs handle during this halfhour
period? Round your answer to the nearest whole number.
calls
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