a$.$ The owner gave Terry a goal of $65\%$ total for operated department income. Did Terry perform better or worse than this goal? By how much?

Answer:

b$.$ The owner also gave Terry a goal of $22\%$ total undistributed operating expenses. Did Terry perform better or worse than this goal? By how much?

Answer:

c$.$ The owner gave Terry a goal of $20\%$ net income for the year. Did Terry perform better or worse than this goal? By how much?

Answer:

d$.$ If you answered that Terry did not meet his goal in Question c$,$ what could he do to get his P&L in line with the owner's goals?

Answer: