A trade union is an association of employees of an organisation or industry who come together for the purpose of negotiating for their conditions of service and legal protection of their interests. a) Demonstrate at least five (5) specific functions of trade union. (5 Marks) b) Illustrate the six (6) factors that make employees to join a union of their choice. (6 Marks) c) Analyse the eight (8) major conflicts that triggers conflicts according to Kreitner. (4 Marks) d) Discuss the common types of strikes in Zambia. (3 Marks) e) Describe the main causes of disciplinary action in organisations. (2 Marks)