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A transportation company offers a discount to companies that complete a customer- satisfaction survey. The purpose of offering this kind of discount is to 153
A transportation company offers a discount to companies that complete a customer- satisfaction survey. The purpose of offering this kind of discount is to 153 Calculator -156 157 158 159 160 -161 162 163 64 165 166 167 168 169 170 A improve customer satisfaction levels improve the quality of the responses C increase market share D increase the response rate
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Managing Hospitality Human Resources
Authors: Robert H Woods, Misty Johanson
5th Edition
0133097129, 9780133097122
