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A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur Which of these would be the best troubleshooting step to perform?

A

Replace the toner cartridge.

B

Change the paper feed rate.

Clean the transfer roller.

Increase the fuser temperature.

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