a) Using the information below, the residual income is?

b) How can a company improve its return on investment?

The company, I can Help whos Next uses the balanced scoreboard that has performance measures. The four groups are

• Financial
• Customer
• internal business processes
• learning and growth

Here is data about a division In I Can Help Whos Next.

• The average operating assets: $100,000
• The operating net income: $50,000
• The minimum required return: 11%
• Revenue: $1,000,000
• Turnover: 3.1