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a. Utilizing the worksheet Problem 2a & 3b, create/make and locate a scatter chart in the range E2:H14 that uses the variables Overall Service and

a. Utilizing the worksheet Problem 2a & 3b, create/make and locate a scatter chart in the range E2:H14 that uses the variables Overall Service and Satisfaction Level. Show axes labels and include the title Overall Service and Satisfaction Level Ratings. Do you observe a positive or negative relationship between the two variables?

b. Utilizing the worksheet Problem 2a & 3b,use the CORREL( ) sample correlation coefficient function to compute the correlation coefficient between variables Overall Service and Satisfaction Level. Locate the function in cell K3.

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Problem 2a & 3b LOCATE SCATTER CHART BELOW Answer to Question Correlation Coefficient Overall Servicce and Satisfaction Level Answer to Question: Ratings 2a 8.0 7.0 6.0 5.0 Satisfaction Level 4.0 Vertical (Value) Axis Title 1.0 0.0 0.0 1.0 2.0 3.0 4.0 5.0

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