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A waiting line system has 6 servers, each of whom can perform 15 services per hour on average. The average arrival rate is 80 per
A waiting line system has 6 servers, each of whom can perform 15 services per hour on average. The average arrival rate is 80 per hour. The following table provides the performance measures.
6 servers | |
Average time in line | 0.07135 hours |
Average time in system | 0.13802 hours |
Average # in line | 5.7080 customers |
Average # in system | 11.0414 customers |
Utilization | 0.8889 % of time |
1. If the customer time is valued at $1 per minute, then what is the waiting cost per hour for the waiting line system? (This is the cost for the expected waiting time in the line.)
2. If each server is paid $20 per hour, then what is the total cost per hour for the waiting line system?
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