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A warehouse has20,000orders per year with an average of10line items per order. The warehouse experiences800backorders per year averaging5line items per backorder. What level of customer

 

A warehouse has 20,000 orders per year with an average of 10 line items per order. The warehouse experiences 800 backorders per year averaging 5 line items per backorder.

What level of customer service is achieved when the percentage of line items shipped on schedule is used?

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