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A website that is easy to navigate can greatly improve the user experience and may result in users returning to the website. This is

 

A website that is easy to navigate can greatly improve the user experience and may result in users returning to the website. This is especially important for e-commerce websites. You have been employed by Mikhenso Furnitures Pty to evaluate and improve the interaction flow of their e-commerce website. You need to ensure that the website is accessible to as many people as possible, including people living with physical and mental disability. Potential customers visiting the website for the first time should also find it easy to learn and use. Source: Mihembu, M. (2020) List and explain the seven principals of universal design. According to your knowledge of interaction design, discuss why it is important for interaction designers to design products that are accessible. What is the difference between accessibility and usability? (20 Marks)

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