A. Without them we would not have a job, they are the most important person for our business - who are they? B.Preparing case notes or reporting areas of conflicts requires your writing to be legible which is one attribute. Please give two (2) other attributes or features of writing that are needed in reports or other documents you need to write? C. List the name of two (2) local youth service organisations in your local area with address and telephone. D.Outline how differently you would communicate to ensure you interact and provide effective service to young people, especially if they are from diverse backgrounds