1. A worker is interviewing a man in the food bank. He tells the worker that he and his children have not eaten for 24 hours and that he has spent most of that time getting referred around town until he finally got a voucher to come to you for food. The worker asks, "Why don't you have any food?" What would you ask?
2. A woman is referred to the social service department in a large hospital after having a stroke. She is somewhat incapacitated and has had a lot of therapy while hospitalized. Now she is going home and needs therapy at home. The worker asks, "What kind of therapy do you want?" What would you ask?
3. A man and woman have been referred by the county Children and Youth Services for parenting skills training. They are poor and have had their four children removed from the home. They have been told the children will be returned when they complete the course and demonstrate they can use the skills they learned in supervised visitations. The worker asks, "Are your children good kids?" What would you ask?
4. An elderly woman has been having trouble caring for herself in her own home. Twice now, in the middle of the night, she has called an ambulance and has been taken to the hospital for chest pains. When her heart is checked, she is found to be in good health, if a little frail. The worker who is looking into what could be going on asks, "Are you afraid to stay at home alone?" What would you ask?
5. A young woman and her baby have been given a voucher for temporary shelter after she lost the apartment in which she was living. She was evicted for back rent, and her rent fell into arrears only when she was laid off several months ago. She has worked, but she cannot earn quite what she was making before. The worker doing the intake interview asks, "What kind of work have you been doing?" What would you ask?