ABC Company is a company engaged in the FMCG sector with more than 12 thousand employees and head offices in Medan and Jakarta. This company has 3 factories and has a distribution network that is divided into 4 regions with a total of 27 distributors where 7 distributors are located on the island of Sumatra, 10 distributors on the island of Java, 7 distributors on the island of Bali and 3 distributors located on Sulawesi. Each distributor has around 15 salespeople to market products directly to customers which can be in the form of retailers, small shops, wholesalers, supermarkets, minimarkets or hypermarkets. Although the number of distributors on the island of Sulawesi is the smallest, in terms of sales volume, Sulawesi accounts for nearly 50% of the company's total turnover. Currently the sales process is still done manually where each salesman will visit customers and manually record orders from customers. At the end of the day/afternoon the manual notes will be inputted into the legacy system (old system, using foxpro technology) by the admin in each area office to then issue invoices, travel documents and proof of goods release, which will be used by the warehouse team to deliver the goods, at the earliest the next day. However, because the process is still manual, generally new orders will be processed by warehouse and sent to the customer 3 days after the order is received and can reach 7 days. At this time the invoice is due, the salesman team will also carry out billing activities to customers which will be inputted into the system by the admin team in the afternoon. ABC company has many competitors, and two of them are XYZ and KLM companies. Although both companies are smaller in size and simpler in products, both are more advanced in terms of technology and marketing. The industry ABC Company is in is one that is very fast-paced from a technology standpoint, with many new technologies and initiatives being generally recognized each quarter. Some time ago, employees from competitors from the IT and Finance division with Senior Manager level had a dispute and joined the ABC company. Management decided to implement an online sales system to assist the marketing and sales process in responding to increasingly fierce competition with the growth and development of other digital companies. Customer demands for faster service and strategic management for market expansion were also the driving factors of this visit. This system will generally consist of 3 parts, a handheld system that will be used by salesmen to input transactions online using the Android operating system, a hub/region system that will be placed in each regional office to process customer orders on the same day and Place an order for goods at the head office. The last one is the system at the head office, which has the function of handling transactions from each hub/region, inventory function connected to the warehousing system, reporting and analysis. This system will also have to be integrated with accounting and financial systems, so that every transaction and movement of goods that occurs can be directly reflected in accounting records and financial reports. You are appointed as one of the newly hired employees who will implement this project, and you are assigned as a project manager who also has the function to manage the planning process, you have the supervisor of the IT director, together with other team members, you are responsible for coordinating and implementing system to make efficiency of the marketing and sales process as a whole. This project is expected to be completed and implemented nationally within 12 months.

1. IS Project Scope The work breakdown structure (WBS) is a delivery-oriented grouping of the work involved in a project that defines its total scope. Since most projects involve many people and many different outcomes, it is important to organize and divide work into logical parts based on how the work will be done. There are 5 types of approaches that can be taken in building a good WBS. Based on the case above, explain the process of making a WBS using the "using guidelines" method and include an example?

2. Based on the case above, make a schedule using the Gantt chart method. In your opinion, for the case above, is this method appropriate in terms of its characteristics? Explain!