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ABC Sdn Bhd. is a manufacturing company producing canned food for the local as well as for the export market. Currently, the company is facing

ABC Sdn Bhd. is a manufacturing company producing canned food for the local as well as for the export market. Currently, the company is facing a problem in meeting delivery deadlines for the foreign customers due to the unreliable transport company engaged by the company. The management has decided to replace the existing transport company to overcome the problem. Describe in detail the approach that you will take to decide on which company to be engaged to replace the existing one.

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