Absolute Insurance $($AI$)$ is a leading insurer in West Malaysia. AI provides a collection of financial products that address the protection and financial security needs of their consumers at every stage of life, including protection, health, personal accidents, employee benefits, general insurance, mortgage, retirement, and family takaful products. Due to its successful financial solutions, AI has a huge number of customers, and demands have been coming from prospects from Sabah and Sarawak. The management of AI has decided to expand its service in West Malaysia to reach East Malaysia $($Sabah and Sarawak$).$